Service Directory

Mental Health Professionals

If you aren’t feeling like yourself, it’s a good idea to talk with a professional and get some tips and info specific to what’s going on for you. A GP is a great place to start, they’re able to point you in the direction of other services and supports that can help.

  • Info
  • Phone Support
  • Online counselling
  • Peer Support
  • Service directory
  • Telehealth

Aboriginal Health & Medical Research Council of NSW (AH&MRC) - ahmrc.org.au/member-services

AH&MRC provide a list of holistic and culturally appropriate primary health care and Aboriginal health-related services located within NSW.

GP2U is an online Australian medical practice allowing all individuals to see a GP via secure video calls. This service allows for prescriptions, pathology requests and referrals.

Headspace - headspace.org.au

Headspace centres are located across Australia and provide support to the Australian youth (12-25 years). Services include clinical mental health professionals, GP’s, as well as counsellors and vocational workers to assist with the development of life skills. Headspace also provides online and telephone counselling for young people and their friends and family.

National Health Service Directory - about.healthdirect.gov.au/nhsd

This directory provides information for a range of health services across Australia. Some include general practice, pharmacy, emergency departments, hospitals, specialists, allied health practitioners and more.

PSYCH2U provides secure video consultations for adult psychiatry, child and teen psychiatry and psychology. Bulk billing is available to rural patients.

Rural Health Connect - ruralhealthconnect.com.au

Rural Health Connect provides the link for rural Australians seeking psychological support and treatment, via phone or video calls. All psychologists have a rural background to provide appropriate support to rural populations.

Apps and Online Programs

There are a number of apps and online programs that can provide you with some great information, while supporting you along your journey.

  • Info
  • Phone Support
  • Online counselling
  • Peer Support
  • Service directory
  • Telehealth

HeadGear is a free app designed to build resilience and wellbeing through a 30day challenge. The daily activities help to manage stress, improve sleep, improve connections with friends and overcome difficult situations.

Smiling Mind - smilingmind.com.au

Smiling Mind is a free mindfulness app designed to practice daily meditation and mindfulness exercises to reduce stress and anxiety, increase concentration and improve quality of sleep.

The Essential Network for health professionals (TEN) is a free app designed for health professionals. It provides access to evidence-based tools, resources, programs and specialists.

ifarmwell - ifarmwell.com.au

ifarmwell offers a self-paced program, designed to support farmers cope with the uncertainty associated with working on the land, and also the stress they may be experiencing.

MindSpot offers treatment based courses for individuals experiencing symptoms of stress, anxiety, low mood and depression. They also offer an online assessment to provide guidance when selecting a course.

My Compass - mycompass.org.au

My compass is a free online program designed for individuals who are 18+ with mild to moderate anxiety, depression or stress. The interactive learning activities are beneficial for anyone wanting to build positive mental health.

This Way Up - thiswayup.org.au

This Way Up provides a range of online programs for depression, anxiety, PTSD, chronic pain, pregnancy and postnatal, OCD and wellbeing. All courses are $59, with optional supervision from a clinician.

Info and Support

We all need a hand sometimes. Whether you’re worried about yourself or someone else, finding out more or talking to someone about your concerns can be useful.

  • Info
  • Phone Support
  • Online counselling
  • Peer Support
  • Service directory
  • Telehealth

Beyond Blue - beyondblue.org.au

24/7 counselling and support services available, with an additional web chat service available 3pm-12am, 7 days a week. The website provides information on depression, anxiety, and more, as well as options for treatment, recovery, and staying well.

Black Dog Institute - blackdoginstitute.org.au

Provides information about mood disorders such as depression and bipolar disorder. They also offer a range of self-help tools, education programs and clinical services.

Head to Health - headtohealth.gov.au

This website is a directory for mental health services and resources. It also provides information on mental health, mental illness and supporting others.

Lifeline - ifeline.org.au

Lifeline provides a 24 hour helpline, an online chat (7pm-midnight, 7days a week) and Lifeline text service (6pm-midnight, 7 days). All provide crisis support and suicide prevention services.

Rural Adversity Mental Health Program (RAMHP) Coordinators work across NSW. You can contact them 9am – 5pm, Monday to Friday for advice on mental health supports and services in your area. You can find your local coordinator’s direct contact details by searching your postcode on the website, or calling the Centre for Rural and Remote Mental Health (02) 6363 8444.

SANE Australia - sane.org

SANE Australia offers counselling, support, referrals and information for adults with mental illness, trauma and psychological distress. Their counsellors are available weekdays by phone, email or web chat from 10am-10pm.

Specialised Info and Support

If you’re looking for specific info or advice for a person or situation, there are a range of specialised information and support services available.

  • Info
  • Phone Support
  • Online counselling
  • Peer Support
  • Service directory
  • Telehealth

Alcohol and Drug Foundation (ADF) - adf.org.au

ADF provides information on alcohol, and other drugs, and harm prevention through a range of community programs, an information phone line, SMS service and online resources.

Butterfly Foundation - thebutterflyfoundation.org.au

Telephone and online support is available 8am-midnight, 7 days a week. These are both confidential services providing information, counselling and treatment for disordered eating behaviours, body image and related issues.

Carer Gateway Counselling Service - carergateway.gov.au

Provides phone counselling and online resources to support carers. Phone services are available 8am-6pm.

CRANAplus Bush Support Services - crana.org.au

The CRANAplus Bush Support Service is a free and confidential telephone counselling service with qualified psychologists for rural and remote area health professionals and their families. They also provide a range of services and resources including Natural Disaster Management Guides.

24/7 counselling services are provided online and via telephone in relation to gambling. Other services also

GriefLine - griefline.org.au

Provides counselling support to individuals experiencing loss and grief via phone, online and SMS with phone lines open 7days a week, 6am-2am. The website also provides grief information.

Kids Helpline - kidshelpline.com.au

Provides free online and telephone counselling to young people aged 5-25. The website also provides an interactive space for young people to explore issues they are faced with, while providing parents, carers and teachers information on common concerns.

Provides a 24/7 telephone, online chat and video counselling services for men with emotional health and relationship concerns.

Perinatal Anxiety & Depression Australia provides a helpline (weekdays9am-7:30pm), online information and programs to support women, men and families affected by anxiety and depression during pregnancy and early parenthood.

QLife provides a telephone and online support and referral service (3pm- midnight, 7days) for the lesbian, gay, bisexual, transgender and intersex community wanting to talk about sexuality, identity, gender, bodies, feelings and relationships.

Reach out - au.reachout.com

Provides support, information and an online forum to assist young people and parents with mental health concerns, bullying, relationships, identity and many other everyday issues that young people are faced with.

1800 RESPECT - 1800respect.org.au

Provides information, counselling and support services regarding sexual assault, domestic and family violence. Telephone and online counselling is available 24/7.